Introduction to the Total Quality System



What you will learn

Course Purpose: The Communities In Schools network is committed to being an organization driven by standards and evidence-based practice. This course introduces the learner to the Total Quality System of Communities In Schools, an integrated set of standards, policies and procedures that define and protect the CIS Brand and gives direction for the work done at all levels to achieve the mission.

Course Learning Objective(s):

  • Define the Total Quality System (TQS).
  • Explain the rationale behind TQS.
  • Understand how the network is structured.
  • Describe how TQS applies to affiliates and state offices.
  • Identify sources of additional information about TQS.


  • What is the Total Quality System (TQS)?
  • Network Structures
  • Standards and Related Procedures
  • Learning More

Course Details